Wednesday, August 19, 2009

Sharing Your Success

Thomas Jefferson did it. So did Andrew Carnegie and Anita Brittina (she wrote “Diary of A Small Businesses Owner: A Personal Account of How I Built a Profitable Business,” and had what she called a self-board, which meet regularly to cross educate and support). And Napoleon Hill wrote about it in his classic and timeless book, Think and Grow Rich. They all had mastermind groups to help them achieve success.

Hill writes in Think & Grow Rich, “No two minds ever come together with a common purpose without creating a third, invisible intangible force, which may be likened to a third mind.” He further described the mastermind as the “coordination of knowledge and effort of two or more people, who work toward a definite purpose, in the spirit of harmony."

The value of a mastermind group is in the participants who are a catalyst for growth and a source of knowledge. It’s like having a supportive board of directors, from which you can gain tremendous insights for both your business and personal life.

Participants raise the bar, challenging each other to set goals, brainstorm ideas, and create a structure of accountability that helps keep you focused in a manner that embraces honesty, respect, and compassion.

The mastermind groups I lead have 6-8 small business owners, and meet either monthly or bi-monthly. The members are fairly close in the stage of their business development, with similar goals and challenges. While I set a learning focus for each meeting, the agenda belongs to the group, and each person’s participation is key.

Mastermind groups can be established around nearly any group of individuals who have a common interest. In addition to a small business owner mastermind group, there are masterminds for the self-employed, the job seeker, individuals working on advancing their career, or spiritual thinkers, as well as play-writes, stand-up comedians, and people seeking to have an extraordinary year.

If you would like more information about mastermind groups, either to join or start one, please feel free to contact me at rickraymond@mac.com.

Thursday, August 06, 2009

What is Your Story

Martin Luther King said ‘I have a dream,’ not ‘I have a strategy and vision.’

A dream is so much more compelling than a strategy or vision. We have all experienced dreams and know what they are. We can get our arms around them and can imagine them. Strategies and vision, on the other hand, are too often associated with power point presentations.

About Story Telling

The age-old practice of storytelling is one of the most effective tools of a business leader. It is a skill that connects and engages people at their deepest level.

Stories are critical to every aspect of your business and help the listener to consider their own possibilities in the context of the story. They can inspire everything from understanding to action. They help galvanize an organization around a defined business goal by telling about where you business is and where it is going. Stories help clients decide to work with you. Some of our most acknowledged leaders in business including Steve Jobs of Apple, Lou Gerstner of IBM, and Jack Welch of GE owe their success in part to their story telling abilities.

Stories can create legends that an entire workplace culture can build upon, and they have the power to break down barriers and turn a bad situation into a good one. They capture our imaginations and make things real in a way that cold, hard facts can't.

Stories help people learn, absorb, remember and share information and ideas. They motivate, persuade, inform and inspire. Compelling stories have far-reaching emotional impact – and a far longer shelf life than the dry, abstract, one-way methods of corporate communications that clutter businesses today. Stories demonstrate what success looks and feels like, painting a clear picture of how we might need to change the way we think and do things.

Stories are the compelling message that enroll others in your vision, and enable you to create an organization where the employees join you in creating equity in your business.

Every story has a purpose that you want to clarify at the outset, as well as selected to match the listeners’ interest or situation. Each recipient of your story is unique and your story wants to reflect the needs of each audience.

As a small business owner, many of your stories will be intended to move prospective clients to use your services. Story objectives for the small business owner include:

• Have a prospective client identify with the problems you solve

Communicate who you are and who you work with

Transmit a sense of your values

Foster collaboration

Leading clients and staff into the future

There Are 5 Basic Elements To A Story

A protagonist the listener cares about

The story must be about a person or group whose struggles we can relate to – your client, your team, your associates, and service providers.

A catalyst compelling the protagonist to take action

The listeners’ desire, pain, need or challenge. The facts. What is it that your client comes to you for? Look beyond he obvious and understand what he or she wants more deeply. For example the person shopping for a Mercedes Benz is shopping for prestige more so than transportation. This is your stories first act.

Trials and tribulations

The story’s second act commences as obstacles produce frustration, conflict, and drama, and leads the protagonist to seek change in an essential way – to use your product or services.

A turning point

This represents a point of no return, which closes the second act. The protagonist can no longer see or do things the same way as before. She takes an action as a result of your intervention.

A resolution

The third act tells how the protagonist either succeeds magnificently (or fails tragically if she did not use your services).

This is the classic beginning-middle-end story structure defined by Aristotle more than 2,300 years ago and used by countless others since. It seems to reflect how the human mind wants to organize reality.

What’s your story?

Your story may be for your prospective clients, your employees, or other stakeholders

In crafting a story to attract clients, begin with identifying a specific prospective, new client that you want and create a story to narrate how you helped someone else who struggled with the same challenges. You will have to do some homework in understanding your prospective client's needs. Identify the situation that is similar, and begin a story about the problem that client had. You can start your story with “Once upon a time….”.

And most importantly, practice. You can begin simply what a story about how you helped a client. Practice and practice your story, before different audiences - at first low stake audiences. Watch and listen to see how your story resonates; and experiment with different element and expressions until you get the reaction you want, Can I hire you?”

If you want to read one of my stories see my blog of December 2005 that tells how it is that I came to be doing what I do.